Dubai Courts Enhances Customer Experience with New Initiative

Post by: Raman Preet

Photo : Dubai Government Media Office

Dubai Courts has started a new service called "Leaders at Your Service" to make it easier for people to talk directly to court leaders. The aim is to speed up legal services and make it simpler for people to get the help they need.

With this service, both individuals and businesses can ask questions and get direct answers from court officials. This saves them time and effort, as they do not have to deal with long or complicated steps.

Abdullah Al Rayes, the Director of the Customer Happiness Department, said, "At Dubai Courts, we want to make it easy for people to reach us. This service lets them speak to court leaders directly, helping us solve their issues faster. It also shows that we are committed to being open and clear with the public."

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He added, "By answering people’s questions quickly, we hope to make them happier with our services. This will also build more trust in Dubai's legal system."

Al Rayes said that "Leaders at Your Service" will help create a friendlier and more helpful environment. He believes this will make Dubai’s courts stronger and more trusted, helping the city remain a leading place for justice.

This service shows that Dubai Courts is working hard to make legal help simple, fast, and easy for everyone.

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