Post by: Omar Nasser
Photo : Abu Dhabi Media Office
His Highness Sheikh Khaled bin Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi, went to the first Majlis Mohamed bin Zayed Ramadan session of this year. The session was called “The Future of Finance in the Age of Intelligence” and was held at the Sheikh Zayed Grand Mosque in Abu Dhabi. The main speaker was Jim Marous, a famous expert in banking and finance. He owns the Digital Banking Report and studies how finance is changing. He spoke about how artificial intelligence is making big changes in banking, creating both new chances and new problems.
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He said that people who use banks today do not just want a simple banking service. They want banks to talk to them, understand them, and make them feel safe. He said banks must find ways to build trust with their customers. But he also warned that many banks still use old computer systems, and these systems must improve to match the fast changes happening in finance. He talked about how banks now use data to understand people better and give them services that fit their needs. He said technology is growing very fast, and this will change the way banks work forever.
Jim Marous also said that AI is not just changing banking but will change everything in daily life. He told people that learning how to use AI is very important. He said that people should ask AI more questions and learn how to use it well because this skill will be very useful in the future. After his speech, there was a discussion with three business leaders. These were Hana Al Rostamani, who is the Group CEO of First Abu Dhabi Bank, Abdallah Al Mansoori, who is the Managing Partner of I3H Investment, and Feras Jalbout, who is the Founder and CEO of Baraka.
Hana Al Rostamani talked about the biggest problems banks face when using AI. She said banks need AI to handle large amounts of data and give better services to customers. She also said banks need to train their workers and hire new people who understand modern banking. At the same time, banks must follow rules to keep customers' money and data safe. Abdallah Al Mansoori spoke about how the UAE government is making it easier for banks and companies to use AI. He praised a new plan by the UAE Central Bank that will help all banks use digital services and improve the financial system.
Feras Jalbout talked about how AI is making investment better. He said AI can help more people invest money and grow their wealth. The discussion was led by Shatha Al Shamsi, who is a strategy expert at EY-Parthenon. The session, “The Future of Finance in the Age of Intelligence,” will be shown on TV on Saturday, 8th March at 5 PM on Abu Dhabi TV and on the Majlis Mohamed bin Zayed YouTube channel.
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