Delta Airlines Helps Reunite Daughter with Dying Mother, Wins Internet's Heart

Post by: Bandan Preet

Photo: Instagram/@deltaairlines_br

Delta Airlines is being praised by many people online after a woman shared a video about how the airline and its staff helped her spend extra time with her dying mother. In the video, posted on December 9, Hannah White explained that her mother, Kathleen Nelson, was critically ill due to undiagnosed pneumonia, which quickly led to septic shock.

Stay informed with the latest news. Follow DXB News Network on WhatsApp Channel 

Doctors told Ms. White that her mother didn't have much time left, so she rushed to book a flight from Dallas, Texas, to North Dakota with a stop in Minneapolis, Minnesota. Unfortunately, her flight was delayed due to mechanical issues, and it stayed on the ground at Dallas Fort Worth International Airport for over an hour. This delay meant there was a good chance she would miss her connecting flight in Minneapolis, according to a CNN report.

Feeling emotional and worried, Ms. White spoke to one of the flight attendants. The attendant explained that she wouldn’t make the Minneapolis connection in time. Ms. White was rebooked on a new flight for the next day by Delta's automatic rebooking system. As she heard this news, she began to cry. The flight attendant apologized and cried with her, sharing her worry about not being able to see her mother one last time.

At that point, something unexpected happened. Captain Keith Napolitano, the pilot on Ms. White's flight, called the pilot of the Minneapolis connecting flight. The pilot agreed to wait for Ms. White so she could make it in time. "Sometimes, things just fall into place, and I knew I could help in this case," Captain Napolitano said.
When Ms. White’s flight landed in Minneapolis, the crew made sure everything went smoothly for her. They moved her seat to the front of the plane to help her get off faster. The crew even made a special announcement over the loudspeaker to ensure she was the first one to exit. A helpful passenger pulled out a map of the Minneapolis airport and gave it to Ms. White so she could easily find her next gate.

Thanks to these efforts, Ms. White was able to board her connecting flight and make it to her mother. The flight waited nearly 30 minutes for her, which gave Ms. White 24 extra hours with her mom. Tragically, her mother passed away the following day. But Ms. White was deeply grateful for the time she got to say goodbye and comfort her mother in her final moments. "Delta’s kindness gave me 24 extra hours with her. I was able to tell her ‘I love you’ one last time and be there for her the way she was always there for me," she shared.

When the video went viral, many people online praised the airline and its staff for their compassion. One person commented, "We mostly hear strange stories about airlines, but it’s nice to see Delta step up when it mattered." Another said, "These moments restore your faith in humanity." A third person added, "The person with the airport map, the people who helped make sure she had those 24 hours, it shows that kindness is still alive."

Jan. 10, 2025 3:14 p.m. 1021

#trending #latest #DeltaAirlines #GoodSamaritans #HumanKindness #FamilyLove #TravelStories #Reunited #DeltaHeroes #Heartwarming #CompassionInAction #LifeChanging #LastGoodbye #HumanityStillExists #GratefulHeart #EmotionalJourney #KindnessMatters #CustomerCare #AirlineStories #FlyingWithLove #SupportInTimesOfNeed #FamilyFirst #MiracleFlight #headlines #topstories #globalUpdate #dxbnewsnetwork #dxbnews #dxbdnn #dxbnewsnetworkdnn #bestnewschanneldubai #bestnewschannelUAE #bestnewschannelabudhabi #bestnewschannelajman #bestnewschannelofdubai #popularnewschanneldubai

Why No One Is Challenging Trump's TikTok Order

lifestyle / technology
April 2, 2025 6:26 p.m. 384

Despite legal concerns, Trump's order keeps TikTok running, and no one is challenging it. Here’s why....Read More.

Fawad Khan Returns to Bollywood with Abir Gulaal in 2025

entertainment / movies
April 2, 2025 6:04 p.m. 388

Fawad Khan makes his Bollywood comeback in Abir Gulaal with Vaani Kapoor. The romantic drama releases on May 9, 2025. Watch the teaser now...Read More.

Despite legal concerns, Trump's order keeps TikTok running, and no one is challenging it. Here’s why.
Read More
Fawad Khan makes his Bollywood comeback in Abir Gulaal with Vaani Kapoor. The romantic drama releases on May 9, 2025. Watch the teaser now
Read More
Leonardo DiCaprio shares his excitement about working with Paul Thomas Anderson in One Battle After Another, a political black comedy releasing on September 26.
Read More
Remembering Val Kilmer: From Top Gun to Batman Forever, here are six of his most unforgettable movie roles that showcase his talent and versatility
Read More
UAE's trade deals with Costa Rica & Mauritius boost global trade, aiming for $1.1T by 2031, enhancing exports, investment & economic growth.
Read More
Learn smart ways to earn passive income and gain financial freedom
Read More
The UAE tops the Global Entrepreneurship Monitor for the 4th year, driven by $8.7B investment, pro-business policies, and strong SME growth initiatives.
Read More
The NFL is considering a season game in UAE as interest grows. Rams, 49ers & Commanders gain UAE marketing rights. Talks are ongoing for Dubai or Abu Dhabi.
Read More
EDGE introduces UNMASK by ORYXLABS, a cybersecurity tool to help law enforcement track criminals, uncover cyber threats, and enhance digital security
Read More
The UAE supports the new agreement between Tajikistan, Kyrgyzstan, and Uzbekistan, aiming to strengthen peace, cooperation, and development in Central Asia
Read More
Sponsored
https://markaziasolutions.com/